Job Description To ensure all procedures are performed to the hotel’s standards. Assist where necessary to ensure optimum service to guests, visitors and other departments. Ensure prompt, courteous and efficient handling of all requests by both guests and colleagues. Assist with guestroom reservations including changes, cancellations, processing travel agent commissions, responding to travel agent […]
Company Description Come and join our team at Pullman Cairns International. The Pullman legacy embodies the spirit of boundless innovation, brilliances and limitless possibilities. Redefined hospitality by seeing the familiar differently! We are who we serve, we hire for personality, train for the skill. We help you grow and learn, so that work brings […]
Job Description Prime Function: Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may effect the interests of ACCOR should be brought to the attention of the Management Facilitates the functioning of and / […]
See guests from start to finish through a five-star dining experience including all knowledge and service of food, wine and spirits. 20 % – Ensure dining room and all mis en place are setup and ready for service according to Addison SOP. Oversee/Assist service colleagues in completing pre-shift mis en place. 70% – Deliver a […]
Job Description Position Overview: Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, food & services and special needs and enquiries that guests may have during their stay. Responsible for optimizing hotel occupancy, room rate, handling guest complaints professionally and effectively. To assist the Guest Service Manager […]
