POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of […]
Mandarin Oriental, Geneva Cleaning and preparing departure rooms Cleaning and refreshing stayover rooms Managing guest amenities for the rooms assigned to her Maintaining and replenishing housekeeping pantries Working closely and communicating effectively with the various hotel departments, including Laundry/Linen, Front Office, Concierge, Room Service and Florist Working closely and communicating effectively with the Floor Supervisors […]
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). […]
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a […]
Mandarin Oriental Palace, Luzern is looking for a Night Public Area Attendant to join our Housekeeping team. Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity, respect, and responsibility? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. […]