Agent Front Desk

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Agent Front Desk

“About us

Gain the Experience! History. Culture. Cuisine. Music.

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Located in the heart of the French Quarter, Chateau LeMoyne provides a boutique New Orleans experience steeped in history. Just steps from Bourbon Street, Jackson Square, world class dinning and music venues, we offer an ideal location, while providing a quiet respite from all the excitement.

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At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

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Be you – by being natural, professional, and personable in the way you are with people

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Get ready – by taking notice and using your knowledge so that you are prepared for anything

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Show you care – by being thoughtful in the way you welcome and connect with guests

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Take action – by showing initiative, taking ownership and going the extra mile

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At InterContinental Hotels & Resorts®, we own, operate and franchise more than 3000 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company the world over.

Your day to day

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  • Be the warm welcome that kicks off a memorable guest experience
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  • Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
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  • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
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  • Handle cash and credit transactions
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  • Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes
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  • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
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  • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
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  • Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
  • https://careers.ihg.com/en/job-details/?jobref=Agent+Front+Desk+190217-Holiday+Inn+-+French+Quarter+Chateau+LeMoyne%7cUS%7c168714#176806

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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