Area Director of Sales

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.  We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Reports To:  VP, Hotel Operations

Supervises: One to three Sales Managers and/or Coordinators

General Purpose: The Area Director of Sales & Marketing is responsible for maximizing all revenues coming in to the assigned hotels while maintaining excellent customer service for both internal and external customers

Specific Responsibilities:

• Efforts will include, but not be limited to, hiring, training and management of sales and yield management teams, analysis and reporting of sales metrics, oversight of all events from a brand perspective; management of advertising, electronic outreach and public relations efforts to all market segments and oversight of all print and electronic communication tools

• Directly responsible for achieving and maximizing all assigned hotels’ revenues while consistently delivering the best service, quality and value to every customer, every time.

• Maintains effective and positive involvement with key community and networking organizations.

• Analyzes assigned hotels’ demand segments, sources of business for each market and demand segment, and manages pricing and rooms inventories to maximize revenues and profits

• Knows the principal competition for each segment and leverage hotel’s relative strengths against each

• Meets or exceeds sales goals for group bookings/corporate accounts, new leads, contacts and number of weekly sales calls

• Personally demonstrates a commitment to customer service by soliciting and responding promptly to guest needs

• Finalizes contracts for group bookings

• Converses with hotels department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations

• Executes cut-off dates on group bookings

• Plans and conducts pre-cons and post-cons

• Prepares and mails brochures, menus to prospective clients

• Analyzes requirement of function, outline available hotels facilities and service offered and quote pricing

• Assists in planning and participating in sales blitz for each property

• Aggressively pursues all appropriate opportunities for outside customer solicitation and relationship building

• Other duties as assigned by your supervisor or manager.

• Computer competency required: Proficiency with Microsoft Office, Database Management, and Web Browsing.

• Must be positive, results oriented and able to work under pressure

• Excellent written and verbal communication skills and ability to work with a diverse group of team members including sales managers, food and beverage staff, public relations professionals and journalists
• https://careers.accor.com/global/en/job/area-director-of-sales-in-21c-museum-hotel-lexington-lexington-united-states-jid-57946