Assistant Director

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Director

This position will be Remote, but with a preference for candidates in Dallas, TX

This is your chance to be part of the Revenue Management Consolidated Center (RMCC), Hilton’s integrated commercial services engine supporting both Managed and Franchised hotel partners. Serving more than 2,000 hotel partners, we deliver global talent and tools at scale. By bringing together revenue management, sales, and lead management services into a coordinated model, we impact performance across all channels and revenue streams. Through scalable, insights-driven, and digitally enabled service delivery, RMCC advances Hilton’s commercial strategy and maximizes total hotel performance.

As the Assistant Director, Sales & Lead Management Services (LMS), you will lead a team responsible for driving performance across a diverse portfolio of hotels. You will have clear ownership of conversion outcomes, pipeline health, service consistency, and the execution of scalable service models aligned to RMCC priorities. You will ensure that LMS delivery supports both the needs of individual hotel owners and the broader enterprise objective of delivering coordinated commercial results.

Reporting to the Director, Sales & LMS, you will advance RMCC priorities. You will do this by evolving scaled, pooled service models and strengthening integration across Sales, Revenue Management, and Commercial teams, and connecting strategy to execution, and performance across the portfolio.

What you’ll do during a typical day:

  • Manage portfolio performance, driving outcomes in lead conversion, response time, revenue, market share, and account coverage
  • Identify growth opportunities through performance optimization and expanded contribution across hotels
  • Ensure consistency through standardized processes and scalable delivery models
  • Advance pooled service models to improve efficiency and capacity for growth
  • Use data and insights to identify trends, risks, and opportunities, and translate them into action
  • Elevate the customer voice by turning feedback into service and performance improvements

How you’ll collaborate with others:

https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/jobs/preview/211043

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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