Assistant Director of Housekeeping

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.

About the Role
We are seeking a hands-on and quality-focused Assistant Director of Housekeeping to join the pre-opening team at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Director of Housekeeping, you will assist in overseeing daily operations of guest rooms, public areas, laundry, and housekeeping services while ensuring the highest levels of cleanliness, luxury standards, and personalized service are maintained throughout the resort.

What You Will Do

• Support the Director of Housekeeping in managing the day-to-day operations of the department, including scheduling, training, and supervising the team.
• Ensure all guest rooms, public areas, back-of-house, and laundry facilities are maintained to Four Seasons cleanliness and aesthetic standards.
• Conduct daily inspections of guest rooms and public areas and follow up on quality, maintenance, and service issues.
• Manage inventory and ordering of housekeeping supplies, linens, and amenities.
• Assist in training and developing housekeeping staff, focusing on attention to detail, service delivery, and health and safety compliance.
• Collaborate closely with Front Office, Engineering, and Laundry to ensure smooth room turnovers and guest satisfaction.
• Handle guest requests and concerns related to housekeeping in a timely and professional manner.
• Participate in pre-opening activities, including recruitment, training, and operational setup.

What You Bring

• A bachelor’s degree or Diploma in Hospitality Management or a related field.
• At least 5 years of housekeeping experience, with a minimum of 2 years in a supervisory or assistant leadership role, ideally in luxury hospitality.
• Exceptional attention to detail, with a passion for cleanliness and guest comfort.
• Strong leadership, organizational, and communication ski
• https://careers.fourseasons.com/us/en/job/REQ10344065/Assistant-Director-of-Housekeeping-Four-Seasons-Resort-and-Residences-AMAALA-at-Triple-Bay