Assistant Director of Revenue

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Mayakoba is a luxury resort located in Mexico’s Riviera Maya, seamlessly blending tropical nature, mangroves, and white-sand beaches within an exclusive setting. Certified with the prestigious AAA Five Diamond Award, it offers 401 elegant guest rooms and suites, including beachfront and lagoon casitas, all featuring world-class amenities. The resort is thoughtfully designed with respect for the natural environment and local culture, delivering a perfect balance between modern luxury and ecotourism in a paradisiacal Caribbean setting.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

The Assistant Director of Revenue and Reservations supports the Director of Revenue Management (DRM) in executing the hotel’s Commercial Strategy and provides direct oversight to the Reservations Team. This role assists in implementing tactical efforts, analyzing data, and contributing to strategies aimed at promoting revenue growth generation across key customer segments and revenue centers, while supporting the hotel’s brand positioning and image. The Assistant Director of Revenue and Reservations is responsible for data quality and analysis, gathering intelligence, and supporting the DRM in recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. Additionally, the role assists in ensuring that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, contributing to maximizing profit.

This role is a key developmental position, focusing on in-depth analysis, tactical execution, and contributing to strategic decisions. The Assistant Director of Revenue and Reservations may deputize for the DRM in their absence, gaining valuable experience in leadership and overall revenue management oversight.

Focus:

Tactical implementation, in-depth analysis leading to recommendations, assistance in strategic planning, and stepping into leadership responsibilities when the DRM is absent. This role is hands-on and preparatory for the DRM position.

Responsibilities

• Supports the Director of Revenue Management in strategic planning and collaborates with all hotel profit generation teams to identify opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
• Conducts in-depth analysis of market trends, competitive intelligence, and historical data to identify revenue opportunities and propose pricing and yielding tactics to the DRM.
• Assists the DRM in fostering a strong Revenue Management Culture within the revenue generating departments of the hotel and helps to teach RM concepts within the hotel.
• https://careers.accor.com/global/en/job/assistant-director-of-revenue-and-reservations-in-fairmont-mayakoba-playa-del-carmen-mexico-jid-104642