Assistant Event Manager

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.  We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Reports To:  Event Manager, Food & Beverage Director

Supervises: Event team of approximately 15 teammates

General Purpose: The Assistant Event Manager provides functional and administrative support to the Banquets & Catering Department, assisting the Event Manager with creating a high performance department focused on producing successful events that exceed client expectations.  The Assistant Event Manager ensures that the plans and vision for each event as planned by the Event Manager are accurately and aesthetically executed. The position leads the Event Captain and team in all aspects of execution and provides support to the Event Manager by maintaining the event spaces and collateral materials. The Assistant Event Manager works with the Event Manager to detail some small events and provides administrative support for all events.

Specific Responsibilities:

• Motivates teammates to work cheerfully, efficiently, and effectively.
• Provides leadership support to Banquets & Catering (B&C) Team.
• Hands-on management of events to ensure success, including but not limited to: setting up tables, running food, making drinks, running AV equipment, etc.

• Develops strong communication with Event Manager and Event Sous Chef in order to receive all details/tools necessary to execute events.
• Maintains clear and concise lines of communication between Banquets & Catering department (B&C) and other property departments.
• Maintains a good working relationship with guests, groups, and teammates from other departments.
• Provides administrative support for Event Manager & Event Sales Manager(s) when applicable.
• With an overall knowledge of product/services/property, confidently answers questions from client, teammates, and management.
• Creates innovative set-ups, menus, and functions for groups.
• Manages and executes events according to standards as documented in the Event Service Manual.
• Maintains, implements, and improves efficient set-up & tear down processes.
• Interacts with on-site client contacts and assists with any requests not listed in materials provided by Event Manager.
• Performs any task related to execution and running of events and fills in for event servers as necessary.
• Assists Event Manager in organizing delivery and return of any rental items.
• Consistently re-evaluates and updates SOPs for the B&C department.

People + Culture Functions:

• Works with Event Manager to monitor Event Team hours and overtime as well as payroll.
• Tracks Team calendar.
• Reviews applications, interviews candidates and hires Event Team alongside Event Manager.

Administrative Functions:

• Owns client interaction and detailing of small segment of events (i.e. PDR events, one day meetings, etc.).
• Assists Event Manager with updating BEO’s & Delphi as needed.
• Ensures event updates and changes are communicated to culinary and event team.
• Updates and communicates team schedule.
• Creates signage, menus, food labels, etc.
• Creates floor plans for events as needed
• Maintains inventory of linen, n/a beverages, event department specific items.
• https://careers.accor.com/global/en/job/assistant-event-manager-in-21c-museum-hotel-bentonville-bentonville-united-st-jid-70411