JOB SUMMARY
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supports all day-to-day operations.
• Understands employee positions well enough to perform duties in employees’ absence.
• Coaches, counsels and encourages employees.
• Handles employee questions and concerns.
• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.https://careers.marriott.com/assistant-front-desk-manager/job/F4BFAA9AB25F591225B64DE312137164
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Hilton San Francisco Union Square is seeking a Front Office Manager to lead the Front Office team! As one of the tallest buildings in the city, this historic yet innovative 3-tower hotel has 1,921 rooms, 134,500 square feet of banquet space, and 4 food and beverage outlets. Located in the heart of San Francisco, the Hilton […]
WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country. “Conrad is […]
Job Description As a Front Office Team Leader, you’re more than just the first impression—you’re the heartbeat of the guest experience. Reliable, approachable, and always switched on, you lead from the front and bring out the best in your team. From a smooth check-in to a warm farewell, you make every moment count. With […]
Descrição da vaga Recepcionar hóspedes/clientes no balcão, identificando-os e prestando informações. Realizar o check-in E check-out. Alimentar o sistema com as informações de reserva do cliente. Efetuar a passagem de turno, seguindo, rigorosamente, os procedimentos preestabelecidos. Realizar atendimento telefônico, seguindo os padrões da rede e da unidade. Manter o arquivo da área devidamente organizado. […]
Job Description As our next Multiskilled Night Team Member, you… Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. Contract – Full Time, Permanent , 39 hours / Week. […]
