◇フロントのオペレーション全般のリードおよびチームメンバーの指導、育成
◇接客
◇ホテルVIPゲストの応対
◇全ての苦情のフォローアップ
◇各種レポーティング(例:勤怠管理、インシデント等)
◇客室状況、販売状況の管理
◇防災・防犯の手順のアップデート、定期的な確認。
◇チームメンバーの勤怠管理
◇部門の経費管理
上記は主な業務の要約であり、これまでのご経験に応じて活躍いただける幅も広がります。
◇5年以上のホテルフロント経験
◇ビジネスレベルの英語力(会話:社内会議や面談対応ができるレベル/読み書き:英語メールや資料作成ができるレベル)
◇ネイティブレベルの日本語力
*フロント部門での管理職の経験あれば尚可
https://jobs.hilton.com/apac/en/job/HOT0C7V4/Assistant-Front-Desk-Manager
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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