◇フロントのオペレーション全般のリードおよびチームメンバーの指導、育成
◇接客
◇ホテルVIPゲストの応対
◇全ての苦情のフォローアップ
◇各種レポーティング(例:勤怠管理、インシデント等)
◇客室状況、販売状況の管理
◇防災・防犯の手順のアップデート、定期的な確認。
◇チームメンバーの勤怠管理
◇部門の経費管理
上記は主な業務の要約であり、これまでのご経験に応じて活躍いただける幅も広がります。
◇5年以上のホテルフロント経験
◇ビジネスレベルの英語力(会話:社内会議や面談対応ができるレベル/読み書き:英語メールや資料作成ができるレベル)
◇ネイティブレベルの日本語力
*フロント部門での管理職の経験あれば尚可
https://jobs.hilton.com/apac/en/job/HOT0C7V4/Assistant-Front-Desk-Manager
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB DESCRIPTION Hilton Austin is looking for an ambitious front desk supervisor to assist their awesome front office team! At the center of Downtown, our hotel is attached to Austin Convention Center via covered walkway. Reach East Sixth Street nightlife two blocks away, and explore the picturesque Rainey Street Historic District, less than a mile […]
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Signia by Hilton Atlanta – where charm and grace welcome the world with 4-star service is looking for a Guest Experience Manager! This position will report to the Director of Rooms and will oversee a team of 7 per shift including bellperson, concierge and pre arrival coordinators to help elevate the guest experience, this is a 976-room […]