◇フロントのオペレーション全般のリードおよびチームメンバーの指導、育成
◇接客
◇ホテルVIPゲストの応対
◇全ての苦情のフォローアップ
◇各種レポーティング(例:勤怠管理、インシデント等)
◇客室状況、販売状況の管理
◇防災・防犯の手順のアップデート、定期的な確認。
◇チームメンバーの勤怠管理
◇部門の経費管理
上記は主な業務の要約であり、これまでのご経験に応じて活躍いただける幅も広がります。
◇5年以上のホテルフロント経験
◇ビジネスレベルの英語力(会話:社内会議や面談対応ができるレベル/読み書き:英語メールや資料作成ができるレベル)
◇ネイティブレベルの日本語力
*フロント部門での管理職の経験あれば尚可
https://jobs.hilton.com/apac/en/job/HOT0C7V4/Assistant-Front-Desk-Manager
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of […]
JOB DESCRIPTION A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP […]
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Company Description Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, […]
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating […]