Assistant General Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant General Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Johnson Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 

TITLE: Assistant General Manager
DEPARTMENT: A & G SUPERVISOR: General Manager
SUMMARY:
Assist the General Manager in all departments in the effort to generate profit, meet or exceed budget expectations, and maintain operational and guest service standards. Directly supervise all departments, including front office, housekeeping, sales, and engineering to ensure all departments and brand standards are being met and operational efficiencies are being realized
ESSENTIAL FUNCTIONS:
1. Hire, train, counsel and motivate strong departmental teams
2. Develop departmental schedules to ensure staffing is adequate and within forecast and budget guidelines
3. Assist in performing department forecasts
4. Process accounts receivable and monitor the department budgets
5. Check all daily reports and respond accordingly to findings
6. Assist GM with Accounting/EOM procedures
7. Champion brand initiatives by ensuring all service standards, marketing programs, and guest experiences align with brand identity and consistently reflect the company’s values and mission
8. Ensure guest special requests are fulfilled
9. Manage brand and OTA messaging platforms
10. Update systems availability from cancellations and arrival and departure changes
11. Monitor posting of guest charges to minimize lost revenue
12. Ensure proper delivery of guest services as directed by the General Manager

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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