Assistant Head Housekeeper

What you’ll do…

• Together with our Head Housekeeper, take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to
• Lead and inspire the housekeeping team by example, creating an environment where they can be themselves, feel supported and empowered
• Take responsibility in keeping our standards for bedrooms and public areas high, through SOPs, relevant training and regular checks
• Get actively involved in the team’s development to realise their full potential, so we grow together as a Hoxton family
• Work closely with other teams (Front Office, Maintenance and F&B) towards the overall goal of creating a memorable experience in a beautiful space
• Play a part in our partnership with our external housekeeping providers

What we’re looking for…

• Previous housekeeping experience at a similar level, or someone who is ready to step into a leadership role
• Knowledge of Opera, Knowcross or similar property management systems would be an advantage
• An eagle-eye for detail, you can spot a slip in standards from a mile away
• Individuals. You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re not precious. We leave our egos at the door and help get stuff done
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

• Competitive salary
• 28 days holiday (including bank holidays), pension, and life insurance
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• https://careers.accor.com/global/en/job/assistant-head-housekeeper-in-hoxton-the-hoxton-shoreditch-london-united-kingdom-jid-53087