Assistant Housekeeping Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An oceanfront resort on Mexico’s pacific, set within a private reserve. Escape to a secluded nature reserve in Mexico’s Tamarindo, the pristine coastline where verdant jungle meets the Pacific Ocean. With our unique location on a private peninsula, Four Seasons Resort Tamarindo, México, invites you to leave the world behind and explore this undiscovered region of Mexico – far from everything, yet remotely close. This particular topography, and the wildlife that calls it home, make the area a treasure to be protected. We provide a natural refuge for those who seek an authentic connection to Mexico, its biodiversity and culture. The best of Mexico has yet to be discovered.

About the role:

They take a very hands-on approach to the daily operations of the department, establishing and overseeing scheduled cleaning routines, and working closely with other departments to ensure guest accommodations are ready on time and by Four Seasons standards.

What you will do:

• Ensure a safe and healthy environment for all employees.
• Supervise the daily operations in areas related to the Housekeeping Department and assist the Executive Housekeeper in overseeing all staff.
• Assist with general inventories (cleaning supplies and guest amenities), recording all stock levels and maintaining control over all distributions.
• Ensure the Housekeeping Department operates in accordance with Four Seasons Hotels’ established policies and procedures.
• Plan and follow up on projects in guest rooms and public areas.

What you bring:

• Experience managing cleaning teams or related Rooms departments in hotels or customer service-focused industries.
• Ability to coordinate and supervise teams, motivating staff to maintain high standards of cleanliness and service.
• Fluency in both Spanish and English is required.
• Bachelor’s degree in Hospitality Management, Business Administration, Property Management, or a related field (preferred).
• Previous leadership or managerial experience overseeing teams such as housekeeping, maintenance, and concierge.
• A minimum of 4 years of experience in luxury hotels and resorts

What we offer:

https://careers.fourseasons.com/us/en/job/REQ10349230/Assistant-Housekeeping-Manager