Assistant IT Manager

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

Position Statement
The Assistant Information Technology Manager is responsible for the implementation of Information Technology in the hotel in accordance with Hilton’s Information Technology strategies and priorities, as well as measuring information technology costs, benefits and performance in the hotel and providing this information to hotel management and the Information Systems Manager.
What will I be doing?

As the Assistant Information Technology Manager, you will be responsible for performing the following tasks to the highest standards:

• Maximize and protect hotel profitability through the leverage of IT, training and operational best practices.
• Provide reliable, secure, and efficient IT services to support hotel operations, guest services, and business functions.
• Ensure IT systems, networks, applications, and infrastructure operate in accordance with agreed service levels and brand standards.
• Manage and resolve guest and team member IT queries promptly, minimizing operational and security risks.
• Monitor system performance, availability, and incidents, escalating issues as required.
• Ensure telephony, network, and guest-facing technologies meet minimum brand and operational standards.
• Assist in identifying opportunities to reduce IT operating costs through effective use of resources and vendor management.https://jobs.hilton.com/apac/en/job/HOT0CJMP/Assistant-IT-Manager-Hilton-Singapore-Orchard