Assistant Manager

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

The Assistant Manager assists the Restaurant General Manager with the management of Summer Palace, in line with Conrad standards, brand pillars and prescribed Hilton policies and procedures.

What will I be doing?

As the Assistant Manager, you will be responsible for performing the following tasks to the highest standards:

• To assist in recruiting/hire, train, supervise and discipline staffs as necessary for a smooth operation
• Conduct departmental orientation for all new team members
• Ensure the grooming standard are being met and maintained, demonstrating a professional image for our guests
• Actively check team members’ product knowledge on each shift
• Supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals
• Complete the Attendance Report for payroll purposes
• Monitor the training calendar and employee development in order to promote a climate of enthusiasm and encouragement
• To assist in completion and conducting of yearly performance evaluations for staffs.
• Ensure that all team members are briefed for the details of the shift ahead
• To maintain a high level of employee morale.
• To ensure the correct and consistent service techniques for various meal periods will be demonstrated by all staff members
• Offer team members constructive feedback about thei
• https://jobs.hilton.com/apac/en/job/HOT0BNAV/Assistant-Manager-Guest-Relation-Summer-Palace-Conrad-Singapore-Orchard