Assistant Manager

Located in the heart of the Sydney CBD, nestled in Novotel Sydney City Centre our beautiful and vibrant Birdie is looking for a Food & Beverage enthusiast to join as our Assistant Manager.

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a hands-on role which is focused on delivering exceptional service and experiences to our valued, loyal guests. Reporting to the General Manager, you will have a strong presence in the operations, leading a talented team.

As our Assistant Manager, you will:

• Lead and develop a team of hospitality professionals.
• Ensure efficient, friendly and professional food and beverage service is provided to all guests.
• Serve food and beverages promptly and professionally while adhering to menu knowledge, service standards, and dietary requirements.
• Provide guests and patrons with an experience and environment that exceeds expectations.
• Implement programs and conduct training for the team, ensuring all Heartists are knowledgeable and competent in all procedures and offerings
• Create and publish weekly rosters in a timely manner ensuring payroll cost are in line with the budget
• Drive the constant innovation of Birdie Bar & Brasserie’s products, service and offerings
• Work closely with the Head Chef & General Manager to maximise opportunities for the venue

Your Skills and Experience will include:

• Prior experience in a supervisory or management role in a hotel or hospitality venue
• All-round Food & Beverage knowledge including barista & bar skills
• A passion for leading and teaching
• Strong verbal and written communication skills
• The ability and flexibility to multi-task in a dynamic environment
• A valid NSW RSA
• Availability to work 38 hours per week on a rotating roster
• Valid, unrestricted Australian working rights