Assistant Manager – Engineering

Assists in all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.  Accountable for managing the budget, capital expenditure projects, maintaining regulatory requirements, preventative maintenance and energy conservation.  Assists in leading the emergency response team for all facility issues. Helps to increase guest and employee satisfaction through effective communications and training.

CORE WORK ACTIVITIES

Executing Engineering Operations and Budgets

• Ensures regulatory compliance to facility regulations and safety standards.
• Develops specifications and requirements for service contracts and administers such contracts to support building needs.
• Develops project plans in accordance with renovation or new construction needs.
• Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.
• Conducts guest room and common area inspection to ensure guest satisfaction.
• Selects and orders or purchasing new equipment, supplies, and furnishings.
• Manages parts and equipment inventory.
• Manages and tracks all Purchase orders and ensures invoices are processed and tracked.
• Ensures property policies are administered fairly and consistently.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with employees.
• Maintains stores inventory and records. Ensures PAR levels are maintained.
• Supervises Engineering and related areas in absence of the Chief Engineer
• Assists in Expense Planning and Finance Closing month by month.
• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.
• Coordinates Logistics for Contractors and materials coming/brought to the island.
• Selects and order or purchase new equipment, supplies, and furnishings.

Maintaining Property Standards

• Ensures building and equipment licenses and certifications are current.
• Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).

Providing Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.
• Strives to improve service performance.