Assistant Manager Marcom

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

The Assistant Marcom Manager is responsible for assisting the Marcom Manager in the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. He / she is responsible for gaining positive exposure for the hotel in mass media and the community, as well as building a solid presence in the market by maintaining good relationships with the press and the local community.

What will I be doing? 

As the Assistant Marcom Manager, you will be responsible for performing the following tasks to the highest standards:

• Be familiar with hotel product knowledge and related activities.

• Responsible for the publicity and promotion of all products of the hotel, including but not limited to rooms, catering, banquets, etc.

• Assist relevant departments to achieve revenue targets and related tasks set by the hotel.

• Develop and implement the hotel’s advertising and external advertising budgets.

• Coordinate and implement communication plans for hotel activities and promotions (sales, catering, etc.) with all operating departments of the hotel.

• Ensure that the hotel maintains a good image and corresponding flow on the mainstream platform in the main source area.

• Establish good relations with the media (publications, broadcasts, etc.) and implement hotel marketing campaigns.

• Fully monitor all printed products of the hotel to ensure consistency with group guidelines.

• Maintain and ensure that the hotel homepage, official Weibo and other online and social media platforms’ information is accurate and updated promptly.

• Real-time monitoring of guest comments on various network platforms and replying promptly.

• Plan and execute hotel public relation activities and achieve expected ROI.

https://jobs.hilton.com/apac/en/job/HOT0AXAH/Assistant-Manager-Marcom