Assistant Sales Manager

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day’s work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

• You will be responsible for creating and implementing strategic sales plans, setting achievable targets, and ensuring their successful execution to drive revenue growth.
• Identifying opportunities for process optimization, implementing best practices, and driving innovation in sales strategies to stay ahead of the competition.
• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
• Direct all Sales operations for the hotel to maximize revenue opportunities for all segments and channels.
• Establish and grow our market share by developing and maintaining relationships with all clients.
• Engaging with clients, understanding their needs, providing product demonstrations, and offering technical solutions to meet customer requirements.
• Remain up to date with regional and international developments and convert these into sales opportunities.
• Maintain a complete knowledge of all the services the hotel provides so as to conduct successful sales
• To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Novotel Makassar Grand Shayla Policies and Procedures.

• Preferably Bachelor’s Degree and/or Hotel Management degree.
• Minimum of 2 years in a similar capacity with proven records.
• Knowledge of hotel features, benefits, and competing hotels within the market.
• Strong interpersonal and problem solving abilities.
• Excellent written and verbal communication skills.