Assistant Security Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About Modern luxury in the capital of cool. The energy and creativity of Colombia’s capital city are best experienced with a stay at Four Seasons Hotel Bogotá. In the buzzing Zona Rosa area, find yourself just steps away from the city’s best shopping, nightlife and cafés, then come back to settle in at our intimate, modern Hotel, where contemporary elegance is found everywhere from the spacious suites to the perfectly poured Colombian espresso.

Assistant Security Manager

The Four Seasons Hotel Bogota seeks an Assistant Security Manager who shares our passion for excellence and is enthusiastic about creating the ultimate service experience.

The Assistant Security Manager is responsible for service to our guests, the security and safety of all hotel guests and employees, and property loss prevention. As an Assistant Security Manager, is responsible for directing and coordinating the activities of security personnel, interacting with guests, coordinating with government and local law enforcement, and organizing patrolling of the property to deliver a safe guest and staff experience.

Responsibilities include to:

• Supervise that all security agents are complying with their schedules as established in the schedule.

• Prepare reports on news related to personnel.

• Support in emergency situations and accompany guests or team members to local authorities /hospital if required.

• Prepare hand over reports from shift to shift.

• Assist Guest relations with information asked by guests, be proactive in guest contact and show interest in guest concerns.

• Ensure proper key control is followed at all times and entries are made each time a key is withdrawn or deposited.

• Monitor the different areas of the hotel on CCTV, noting any suspicious actions.

• Knowledgeable of all security policies, procedure and set standards.

• Ensure that a security officer is present when any office is opened or stocks are taken from the stores after office hours.

• Make sure that, no suspicious person goes to the guests floors.

• Assist the manager on duty in the event that immediate assistance is required.

• Make security rounds of the guest floors at regular intervals with notes made in security book.

• Make security rounds in the car parking areas and ensure the general safety of all vehicle and if they are correctly parked.

https://careers.fourseasons.com/us/en/job/REQ10355370/Assistant-Security-Manager