Assistant Villa Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Villa Manager

The Assistant Villa Manager is responsible for managing the day-to-day operations of the Executive Floor (Villa) in order to meet the business requirements and guest satisfaction whilst ensuring the highest professional services in accordance with the Kempinski service standards.

Key Responsibilities

  • Room assignment is done properly and according to Villa guests request.
  • VIP arrival rooms are checked, as well as VIP amenities.
  • As many EF guests welcomed and bid farewell as possible.
  • Financial Policies and Procedures are supported and followed.
  • LQA (Leading Quality Assurance) audit results are 85% and above.
  • CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.

Skills, Knowledge and Expertise

  • Hospitality Management Bachelor Degree or equivalent in any related field such as Administration or Tourism Management
  • 3 years experience in a Front Office Management position
  • preferably in an international five star hotel
  • Local language – excellent oral and written skills (as applicable)
  • English – excellent oral and written skills
  • Additional language – beneficial
  • Supervisory skills
  • Luxury Hotel Experiences
  • Good Communication skills
  • https://kempinski.pinpointhq.com/en/postings/d5586ae7-a996-4450-ad64-149dde307943

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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