Associate Field Services Technology Technician

***This role is based at the Hilton Columbus Downtown***

This is your chance to be a part of an in-house Technology team that’s creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As an Associate Field Services Technology Manager, you will bring your technical skills to a hospitality company with an award-winning culture. On the Technology Field Services East team reporting to the Senior Manager Technology Field Services East, you will support projects including IT CAPEX planning and execution, ongoing improvements to technology and a resource for major hotel group events.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• This is a hotel-based position and you will represent Hilton IT by attending and participating in Hotel Operations Meetings.
• Interact with hotel team, and if necessary hotel guests/clients, to provide solutions and deliver Hilton’s Customer Promise by supporting the technology needs of business operations.
• Manage and action open/active request or incidents to ensure successful resolution using Hilton’s ServiceNow platform including other 3rd-party vendor support processes.https://jobs.hilton.com/apac/en/job/COR01597/Associate-Field-Services-Technology-Technician