Asst Chief Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Asst Chief Concierge

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

Supports the Chief Concierge in overseeing daily operations and delivering exceptional, personalized guest experiences. Assists in managing the Concierge team, handling VIP requests, and ensuring seamless coordination of services such as transportation, reservations, and local recommendations. Upholds luxury service standards, mentors team members, and ensures smooth operations in the absence of the Chief Concierge.

Key Responsibilities / Main Duties 

  • Assist the Chief Concierge in overseeing daily Concierge operations, ensuring exceptional and personalized guest service
  • Support in managing, training, and developing the Concierge team to uphold luxury service standards
  • Meet and greet VIP, long-stay, and high-profile guests, ensuring a warm and personalized arrival experience
  • Handle guest requests and special arrangements with professionalism, efficiency, and discretion
  • Coordinate bespoke guest experiences, including dining, transportation, and local activities
  • Work closely with third-party vendors to ensure seamless and reliable service delivery
  • Maintain strong relationships with external partners and service providers
  • Ensure the team is well-informed on local attractions, trends, and experiences
  • Supervise bell desk and driveway operations, ensuring cleanliness, organization, and smooth traffic flow
  • https://jobs.hilton.com/apac/en/job/HOT0CIB8/Asst-Chief-Concierge-Pre-Opening-Waldorf-Astoria-Kuala-Lumpur

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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