FO Agent

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Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

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FO Agent

Discover a limitless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in several countries and become part of our extensive global family.

 

Discover some of the benefits we offer:

 

  • My MeliáRewards:  Participate in our exclusive loyalty program, enjoying unique benefits and advantages. 

 

  • My MeliáBenefits:  Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

 

🌟 Job Description

At Meliá Madrid Princesa we are looking to hire a Front Office Agent (Receptionist) with a passion for customer service and a service-oriented attitude, who wants to be part of a dynamic team in one of our most emblematic hotels in Madrid.

You will be the first point of contact with our guests, ensuring an exceptional experience from arrival to departure, conveying the values ​​and quality standards of Meliá Hotels International.

🛎️ Main functions

  • To attend to guests during the check-in and check-out processes efficiently and professionally.
  • Manage reservations, modifications, and special requests.
  • Provide information about the hotel, services, and the city.
  • Resolve incidents and ensure customer satisfaction.
  • Perform administrative tasks related to the position (invoicing, collections, cash control, etc.).
  • Coordinate with other departments to ensure an excellent experience.

✅ Requirements

  • Training in Tourism, Hospitality or similar.
  • Previous experience in hotel reception (valued in hotels of similar category).
  • High level of English (essential); other languages ​​will be valued.
  • Proficiency in using computer tools and hotel management systems (PMS).
  • Customer focus, communication skills and problem-solving ability.
  • Availability to work rotating shifts (morning, afternoon and night).

💼 Offered

  • Joining Meliá Hotels International , a leading company in the tourism sector.
  • Training and professional development plan.
  • Opportunities for internal growth.
  • Excellent work environment.
  • Exclusive benefits and discounts for employees.

https://careers.melia.com/job/Madrid-Front-Office-Agent-%28Recepcionista%29-Melia-Madrid-Princesa/1393457233/

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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