Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supports all day-to-day operations.
• Understands employee positions well enough to perform duties in employees’ absence.
• Coaches, counsels and encourages employees.
• Handles employee questions and concerns.
• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
• Guides daily Front Desk shift operations.
• Communicates performance expectations to employees in accordance with job descriptions for each position.
https://careers.marriott.com/asstmgr-front-desk/job/D98AE1BD837D86124FB941FAD71E50CF
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Job Description Radisson Blu Martinez Hotel, Beirut is seeking to hire Front Office Receptionist. Are you warm and welcoming? Do you love being at the heart of the guest experiences? If so, we would like you to join our Front office hospitality team. Key Duties & Responsibilities Greet guests with a warm and […]
Job Description Greet guests upon arrival and assist with luggage handling and storage. Welcome guests with a warm, courteous attitude while promptly offering help with unloading and safely storing their luggage. Provide prompt valet parking services, ensuring vehicle safety and accurate documentation. Responsibly drive, park, and retrieve guest vehicles, maintaining proper records and ensuring […]
Job Description Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers. We are currently seeking a Receptionist to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond […]
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front […]
