JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees’ absence.
• Ensures employee recognition is taking place on all shifts.
• Establishes and maintains open, collaborative relationships with employees.
https://careers.marriott.com/asstmgr-front-office-i/job/D2F22B702EE774B8E3FD372384F3EEF0
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and […]
Description: The 242-room Amari Johor Bahru will offer a selection of Amari’s signature features including an Amaya Food Gallery Breeze Spa and meeting room. The property is part of the Suasana Iskandar Malaysia development which also offers serviced apartments and retail stores. The 242 rooms include Superior rooms Deluxe rooms (some with balconies) spacious Junior […]
Description: Demonstrate the highest standards of hospitality and deliver all aspects of service with care attention to detail and according to established standards. Qualifications: Bachelor’s degree in a related field. Experience in Food & Beverage service in a restaurant setting will be an advantage. Good service and communication skills. Pleasant personality polite friendly and service-minded. […]
Mandarin Oriental Residences, Fifth Avenue is looking for a Residential Concierge to join our Residences team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental […]
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee […]
