About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
On Colombia’s Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. Connect to the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Then unwind at the Spa, Fitness Centre and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena’s new cultural focal point.
Acerca del rol:
Es responsable de mantener las áreas del spa en condiciones óptimas de limpieza, orden y armonía, para así poder garantizar una experiencia de lujo para los huéspedes. Este rol es clave para apoyar la operación diaria del spa, anticiparse a las necesidades de los clientes y colaborar con el equipo de terapeutas y recepción, todo bajo los estándares de hospitalidad de lujo.
Funciones:
• Preparar y mantener el aseo y orden en spa, lockers, gimnasio y salas de relajación y espera.
• Gestionar todas las interacciones con los huéspedes con el más alto nivel de hospitalidad y profesionalismo, atendiendo solicitudes especiales siempre que sea posible; resolver quejas de clientes; asistir a los huéspedes en todas las consultas relacionadas con los servicios del spa.
• Asistir a los huéspedes en sus citas relacionadas con los servicios del spa.
• Realizar recorridos por el spa y el centro de fitness a los huéspedes.
• Operar de forma correcta y segura todos los equipos del SPA, incluyendo jacuzzi, sauna, equipos del gimnasio como pesas, pesas libres, bicicletas, caminadoras, elípticas y otros equipos. Asistir a los huéspedes en el uso y la configuración de las máquinas y equipos de fitness.
• Presentar a los huéspedes los profesionales de los servicios del spa (masajistas, instructor, subgerente etc.).
• Recoger y doblar toallas.
• Recoger, entregar y almacenar/organizar productos provenientes de compras.
Requisitos:
Ofrecemos:
https://careers.fourseasons.com/us/en/job/REQ10359914/Auxiliar-de-SPA
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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