Banquet Manager

Darwin is a city unlike anywhere else in Australia. Stunning harbour sunsets, world class markets, a thriving food and bar scene, and a gateway to some of the country’s most extraordinary landscapes including Kakadu, Litchfield and the Tiwi Islands.

It’s a place where lifestyle and career can genuinely coexist, and for the right person, it’s a sea change worth making. At the heart of it all, Novotel, Mercure and ibis Darwin Airport Resorts are in the middle of an exciting transformation. Airport Development Group has invested $25 million to create a world class destination, with major upgrades across accommodation, dining and events, all set within newly landscaped tropical gardens that capture the spirit of the Top End.

As part of the global Accor network with over 5,700 hotels across 110 countries, we are guided by a clear purpose: pioneering the art of responsible hospitality, connecting cultures with heartfelt care.

Here, you don’t just work in hospitality. You become a Heartist.

We are on the lookout for a Full-Time Banquet Manager to take control over our Banquets, events and conferencing. Working on site at Darwin Airport Resorts, located at 2 Henry Wrigley Drive, Eaton, NT our new Banquets Manager will work closely with the Food and Beverage Team, the Conference and Events Sales Executive to take operational responsibilities for all conferencing, events and banquets within the hotel.

Your job duties will include:

• Coordinate and oversee the setup, execution, and breakdown of all banquet events to ensure seamless delivery.
• Lead, train, and supervise banquet and F&B staff to maintain high service standards and team efficiency.
• Collaborate with kitchen and event planning teams to ensure all client requirements and timelines are met.
• Familiarise yourself with BEO’s to ensure customer expectations are met and an exceptional experience provided.
• Set up systems to protect and maintain control of food service equipment, correctly recording breakages and carry our regular stock takes.
• Set up and maintain a weekly cleaning schedule for the service areas to achieve the highest possible hygiene and cleaning standards.
• Ensure staff are competent in menu, dietary and allergens knowledge. Ensure staff have some understanding of beverages.
• Assist in the preparation of monthly reports, commenting on key performance indicators and action taken to keep on target.
• Assist in recruiting, managing, training, developing and inspiring the banquets team.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Maintain currency of Responsible Service of Alcohol (RSA) certification, amendments and updates and adhere to RSA principles.
• Oversee the setup and reset of specific Conference & Function activities. Ensure regular and effective communication with the Conference Sales Manager and Conference Coordinator, to meet the expectations of conference and event organisers.
• Evaluate guest satisfaction levels with a focus on continuous improvement.
• https://careers.accor.com/global/en/job/banquet-manager-in-novotel-darwin-airport-darwin-australia-jid-107474