Banquet Manager

Accor is a multinational hospitality company headquartered in France. It’s one of the largest hotel groups globally and operates in over 100 countries. Accor was founded in 1967 by Paul Dubrule and Gérard Pélisson. It initially focused on the motel-hotel market in France and expanded internationally in the 1970s and 1980s. Over the years, it has grown through acquisitions and diversification. Accor operates a wide range of hotel brands covering various segments of the market, from luxury to budget. Some of its well-known brands include Sofitel, Raffles, Fairmont, Novotel, ibis, Mercure, and many others.

We are seeking an experienced and dynamic Banquet Manager to join our hospitality team in Mumbai, India. As a Banquet Manager, you will be the driving force behind the successful execution of all banquet and group events, ensuring exceptional service delivery and operational excellence. You will lead a dedicated banquet team, coordinate seamlessly with multiple departments, and create memorable experiences for our guests while upholding the highest standards of luxury hospitality. This role offers the opportunity to showcase your leadership abilities, innovative thinking, and passion for delivering outstanding customer-focused service in a fast-paced, collaborative environment.

• Oversee all banquet staff operations and develop scheduling strategies to optimize productivity, coverage, and guest service standards while managing labor costs effectively
• Review and analyze Banquet Event Orders (BEOs) to ensure operational accuracy, event readiness, and clear communication across all departments
• Conduct pre-shift and pre-event briefings to communicate event timelines, service expectations, special guest requests, and operational priorities to the banquet team
• Monitor banquet events in real-time to ensure service standards, timing, presentation, and guest satisfaction consistently meet luxury hospitality expectations
• Anticipate operational challenges and implement proactive solutions during event execution to maintain seamless service delivery
• Train, coach, mentor, and support banquet team members including supervisors, captains, servers, and setup staff to foster professional development and excellence
• Provide constructive performance feedback and create a positive, collaborative working environment that promotes inclusivity and team motivation
• Manage departmental supply ordering, inventory levels, and equipment usage including linens, service items, and banquet supplies to control costs
• Collaborate with Catering and Conference Services to ensure accurate event details, client expectations, and service requirements are communicated and executed
• Coordinate with Culinary, Stewarding, Engineering, Housekeeping, and Security teams to ensure comprehensive operational readiness and event success
• https://careers.accor.com/global/en/job/banquet-manager-in-novotel-mumbai-international-airport-mumbai-india-jid-98330