Barista

Mandarin Oriental, Desaru Coast is looking for a Barista to join our Food & Beverage Department.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Desaru Coast is a rainforest retreat on Desaru Coast, where jungle meets the sea and Malaysian nature, culture, and connection come alive in a perfect balance of calmness and vibrancy. Experience the enduring legacy of award-winning Kerry Hill Architects, where the spirit of tropical modernism comes to life in Mandarin Oriental, Desaru Coast’s final design. Nestled between rainforest and sea, each suite and villa is a study in quiet luxury, thoughtfully framed by nature and attuned to the rhythm of the land.

About the job

The Barista is responsible for preparing and serving high-quality coffee, beverages, and other refreshments while providing warm, attentive, and personalized service to guests. The role ensures that all beverages are prepared consistently according to established standards while maintaining a clean, organized, and welcoming bar area.

As Barista you will be responsible for the following duties:

Guest Service

• Welcome and interact with guests in a warm, professional, and courteous manner.
• Take beverage orders accurately and provide recommendations when appropriate.
• Prepare and serve beverages promptly while maintaining high service standards.
• Respond to guest requests, feedback, and complaints professionally and appropriately.
• Anticipate guest needs and personalize the service experience wherever possible.

Beverage Preparation

• Prepare espresso-based beverages such as espresso, cappuccino, latte, flat white, and Americano according to established standards.
• Prepare specialty coffee, tea, juices, smoothies, and other beverages as required by the outlet.
• Ensure proper operation, cleaning, and maintenance of coffee machines, grinders, blenders, and other beverage equipment.
• Maintain consistency in beverage quality, presentation, temperature, and portion control.
• https://careers.mandarinoriental.com/jobs/barista-bandar-penawar-johor-malaysia