Bartender

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

The Bartender will take orders, prepare and serve beverages and light meals to guests, courteously and efficiently according to hotel specifications, maintain stock/supplies and cleanliness of outlet and equipment.

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
• Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
• Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
• Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, menus, price range and dress code of assigned outlet.

• Prepare all drink orders for guests according to outlet recipes.
• Serve drinks to guests.
• Retrieve food orders from Kitchen and serve to guests.
• Open and serve wine/champagne bottles.
• Prepare and serve cappuccino and espresso.
• Monitor and maintain cleanliness, sanitation and organization of bar top, tables, service areas and outlet itself.
• Present guest checks and process payments.  Adhere to all cash handling and credit policies/procedures.
• Clean and reset bar top and tables immediately after guests depart.
• Clean glassware in glass machine/three compartment sink.
• Complete opening side duties:
  • Check quality and amount of all Bar stock and supplies by using checklist.
  • Complete opening inventory sheet.
  • Requisition all necessary supplies.
  • Transport supplies from storeroom to bar.
  • Stock ice in Bar.
  • Set up bottles in display cabinet and speed rail.
  • Prepare garnishes.
  • https://careers.accor.com/global/en/job/bartender-in-fairmont-dallas-dallas-united-states-jid-79786