Bartender

Mandarin Oriental, Desaru Coast is looking for a Bartender to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Desaru Coast is a rainforest retreat on Desaru Coast, where jungle meets the sea and Malaysian nature, culture, and connection come alive in a perfect balance of calmness and vibrancy. Experience the enduring legacy of award-winning Kerry Hill Architects, where the spirit of tropical modernism comes to life in Mandarin Oriental, Desaru Coast’s final design. Nestled between rainforest and sea, each suite and villa is a study in quiet luxury, thoughtfully framed by nature and attuned to the rhythm of the land.

About the job

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages to guests in a timely, professional, and friendly manner. The role includes maintaining cleanliness of the bar area, ensuring proper inventory levels, and delivering excellent customer service to enhance guest satisfaction.

As a Bartender, you will be responsible for the following duties:

• Prepare and serve beverages according to recipes and customer preferences.
• Greet guests at the bar, take orders, and provide recommendations when needed.
• Ensure the bar area is clean, organized, and fully stocked at all times.
• Maintain knowledge of bar menu, cocktails, ingredients, and presentation standards.
• Follow responsible alcohol service protocols and check guest identification when necessary.
• Process guest payments accurately using POS system.
• Monitor and control bar stock, report low inventory levels, and assist with restocking.
• Keep the bar tools, glassware, and equipment sanitized and in good condition.
• Engage with guests to create a welcoming and enjoyable environment.
• Handle guest complaints or issues professionally and promptly, escalating when needed.
• https://careers.mandarinoriental.com/jobs/bartender-bandar-penawar-johor-malaysia