Job Title: Beauty Therapist
Department: Beauty & Fitness
Inspired & Supported by: Senior Beauty Therapist
Salary: £31,083 (including service charge)
Your purpose will be:
To provide a welcoming and memorable treatment experience for guests. To contribute towards creating an immaculate facility and guest experience in all areas of Beauty & Fitness.
You will be accountable for:
• Ensuring the comfort and safety of all guests
• Meeting all Forbes and LQA standards while providing a personalised and memorable experience
• Ensuring the facilities and treatment rooms are maintained and replenished to a high standard at all times
• Meeting sales targets for the upselling of treatments and products
Your key responsibilities & contribution will be:
• Welcome guests, provide a warm orientation and anticipate guest needs during visit
• Schedule treatment bookings and ensure smooth operation of the reception
• Perform massages, facials, manicures and pedicures in a safe, professional and hygienic manner.
• Ensure timeliness for appointments and thoroughly review appointments after completing each service
• Assist in the operations of the reception and the facilities
• Deal with any guest complaints, comments or concerns with discretion and urgency
• Maintain guest confidentiality at all times
• Comply with all health and safety processes
• Assist with monthly stocktake
• Maintain accurate accounting procedures for transactions and reconciliations
• Keep up to date with the latest trends and servicing protocols with the aim to continue to improve and enhance our services.
What you will need to do this role:
Essential:
• Passion for customer service and providing outstanding treatments to all guests
• Graduate from an accredited school of aesthetics (CIDESCO,CIBTAC, NVQ3 or equivalent)
• Minimum of 2 years of experience as an Aesthetician
• Previous experience in a luxury environment or day spa
• Trained in body treatments, facials, manicure and pedicure
• Outstanding communication skills, both written and spoken
• Enthusiastic and positive personality
• Excellent attention to detail
• Highly organised and able to work independently
• Flexibility to work shifts and weekends
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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