About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A modern oasis in the city’s most exciting location. At the epicentre of San Francisco stands the city’s iconic hotel, where business ideas emerge, loved ones connect and life’s most important celebrations happen. When you’re not shopping at Union Square, enjoying the city’s diverse culinary scene or exploring one of the Bay Area’s top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco’s fog, redwood trees and ocean.
Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City’s Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city’s finest cultural and dining venues.
We are currently recruiting for a Bell Attendant. This is a union, non-management position.
The Role – Overview
The Bell Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Bell Attendant is stationed at the bell stand inside the hotel and greets each guest by name upon arrival and departure. The Bell Attendant transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage. The Bell Attendant also provides arriving guests with a hotel orientation.
Essential Functions
This list is not all –inclusive and should only be used as an overview of all actual responsibility.
Qualifications & Experience
https://careers.fourseasons.com/us/en/job/REQ10321972/Bell-Attendant-San-Francisco
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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确保最大限度上满足客人的需求，关注优悦俱乐部会员及重要贵宾从到达至离开酒店期间，为客人提供个性化服务，使客户满意。 确保优悦俱乐部会员能获得最大利益，回头客及重要客人都能受到特别的关注。 迎接贵宾客人，随时以友好的态度与客人打招呼，为客人提供帮助，尽量称呼客人的姓名。 与其他部门保持合作，与必要外界部门保持联系，确保为客人提供优质服务。 维护回头客档案系统。 促进酒店内房间及设施的销售。 接受优悦俱乐部会员申请，更新及维护客人电话系统。 处理客人投诉，在必要时为客人提供咨询，跟踪错误行为。 查看所有到达客人及重要客人清单，查看房间分配，房间内设施，及客人特殊要求。 及时在房间内准备令客人愉快的物品。 确保对客人提出的各种需求提供满意的服务，使最大限度让客人满意。 我们对您的要求 了解前厅部政策及操作程序。 有效的中英文沟通能力，熟悉酒店电脑系统操作。 大专及以上教育，具有酒店行业经验者优先。 流利的英文表达能力优先。 良好的宾客关系，良好的沟通技巧。 Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today. https://careers.ihg.com/en/job-details/?jobref=GRO+%e5%ae%a2%e6%88%b7%e5%85%b3%e7%b3%bb%e5%91%98%7cIHG_en_ZA%7c143202#443298
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