Bell Person

The iconic Hotel del Coronado is looking for a Bellperson to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.

 Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining.

Want to learn more? Hotel Website, Facebook, Instagram, Pinterest

Classification: Full-Time

Shift: Various – must be available to overnights, weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $16.50 and is based on applicable and specialized experience and location.

Union Position: This position is part of the Local 30 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established.  You must be comfortable with a schedule and hours that may vary from week to week.

What will I be doing?

A Bell Person escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaints each guest with room and features.

• Retrieves guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage And packages onto a bell cart to transport items throughout hotel to designated room. Navigates bellcart through public areas, guest room corridors and to elevators.
• Escorts customers to accommodations, visually inspects room and telephone and deficiencies
• such as towels to housekeeping immediately. Points out room features and directory for reference.
• Listens and responds to guest inquiries using a positive, clear speaking voice. Answers
• Questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc.
• Organizes and store luggage as necessary in a designated area.
• Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive,
• especially during heavy hotel activity and emergencies

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• https://jobs.hilton.com/apac/en/job/HOT0BW6C/Bell-Person-Full-Time-Hotel-del-Coronado-A-Curio-Collection-by-Hilton