Bell Service Agent

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

A Bell Attendant with Conrad Hotels and Resorts welcomes guests, assists with arrival and departure procedures, offers current information to guests as requested and escorts guests and send messages for guests to and from guest rooms and other hotel areas.

What will I be doing? 

As the Bell Attendant, you will be responsible for performing the following tasks to the highest standards:

• Ensure that the main entrance glass door is opened for all guests entering and leaving the main lobby
• Welcome Guests on arrival and assist them during their stay
• Manage Guest luggage
• Deliver luggage to guest room upon arrival and retrieve luggage from guest room upon departure in accordance with Brand standards
• Assist with long term storage luggage and update related information accurately
• Show guests to their rooms and explain the amenities and emergency procedures
• Receive and deliver mail and messages for the hotel and Guests
• Prepare the lobby information board on a daily basis
• Maintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity
• Provide support to the Concierge as required in cases of emergency
• Provide support at the reception area when there is a queue at the Front Desk
• Familiarise with procedure of newspaper report and deliver requested newspaper to guestroom in the morning
• Complete any other reasonable tasks as directed by the Bell Captain
• Project a professional manner with an emphasis on hospitality and Guest service
• Any other duties that may be assigned by the Management

What are we looking for?

https://jobs.hilton.com/apac/en/job/HOT0BNJM/Bell-Service-Agent-Conrad-Singapore-Marina-Bay