POSITION SUMMARY
The Butler Valet serves as a distinguished ambassador of the resort, delivering exceptional personalized service and creating memorable first and last impressions for every guest. This role is responsible for warmly welcoming guests upon arrival, escorting them to their accommodations, and ensuring a seamless and elevated arrival and departure experience. The Butler Valet expertly handles guest luggage, including transport, storage, and retrieval, while maintaining the highest standards of care and professionalism.
Key responsibilities include assisting guests and visitors with vehicle arrivals and departures, including loading and unloading luggage, and coordinating transportation arrangements such as taxis, luxury sedans, and shuttle services. The Butler Valet serves as a knowledgeable resource, offering directions, recommendations, and tailored assistance to enhance the overall guest experience.
The role also involves providing detailed orientation of guest rooms and resort amenities; communicating information regarding hotel services, operating hours, and local attractions; and anticipating guest needs throughout their stay.
The Butler Valet will have exceptional interpersonal and communication skills with a genuine passion for delivering luxury service; Professional appearance, polished demeanor, and the ability to represent a luxury brand with confidence and sophistication; The ability to anticipate guest needs and provide discreet, personalized service; Strong organizational skills and attention to details; and The ability to safely handle guest luggage and remain active throughout the workday.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: One (1) year of experience in a luxury hotel
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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