This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their […]
Description de l’entreprise Rejoignez un hôtel membre du réseau Accor, un groupe qui rassemble plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en vos talents. De nombreuses opportunités de développement et d’évolution s’offrent à vous. Chaque geste, chaque sourire et chaque action contribuent […]
Job Description Lead operational departments during your shift, working closely with Department Heads to ensure seamless service delivery across the resort. Champion a culture of genuine hospitality, delivering personalised, professional and memorable guest experiences. Act as the senior point of contact for guest enquiries, concerns and service recovery, resolving issues confidently and effectively. Lead […]
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow […]