Bellperson

• Assist incoming and outgoing guests with transporting luggage to and from guest rooms. May secure, tag, and store luggage at guest’s request.
• Respond to all guest requests with luggage while boarding and off loading the vehicle.
• Respond appropriately to guest complaints.      Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.

RESPONSIBLE BUSINESS

• May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
• Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.

FINANCIAL RETURNS

• Explain and promote hotel facilities, outlets, and services to guest, and provide information to guests regarding local attractions and activities.

PEOPLE

• Promote team work and quality service through daily communications and coordination with other departments.

High School diploma or equivalent, plus some guest service experience preferred.  Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

• Carrying, pushing, or lifting items weighing up to 100 pounds
• Moving about the public areas
• Handling objects, products and computer equipment
• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
• Reading and writing abilities are utilized often.
• Basic math skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The hourly pay rate for this role is $17.25. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.