Bellperson

Signia by Hilton San Jose is looking for its next Bellperson to join their team!

In the heart of the Silicon Valley, we offer an unparalleled service to each of our guests. We are in search of someone that has a passion for hospitality and is looking to join a stellar team. We offer an award-winning culture, from a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, we know that you’ll love being a part of the Hilton team!

Hourly Rate Range: The hourly rate for this role is $23.13 per hour plus tips and is based on applicable and specialized experience and location.

Shift Pattern: Earliest start time is 7:00 AM and latest end time is 11:00 PM

The ideal candidate will possess:

• Ability to effectively communicate in English
• At least one (1) year of customer service experience
• Previous hotel or guest service experience is a plus
• Open availability including weekends and holidays is required. No weekly schedule restrictions can be accommodated.

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Inspect guest rooms and acquaint guests with these rooms and their features.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Organize and store luggage, as needed, according to guidelines.
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
• Ensure messages and faxes are regularly delivered throughout the day.
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed.
• Assist in the maintenance, appearance, and functionality of equipment.
• https://jobs.hilton.com/apac/en/job/HOT0BMF1/Bellperson-Signia-by-Hilton-San-Jose