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Bistro Lead

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Bistro Lead

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Additional Information: This hotel is owned and operated by an independent franchisee, Providence Hospitality Partners. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Courtyard by Marriott Lackland is proudly managed by Providence Hospitality Partners, a hotel management company headquartered in Denver, Colorado and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We value teamwork, integrity, service, accountability, and professional growth while creating exceptional experiences for our guests and associates. Courtyard by Marriott Lackland in San Antonio is seeking a strong, experienced Bistro Lead / Guest Service Expert to join our team. This position is ideal for a hospitality professional who thrives in a fast-paced environment, enjoys leading a small team, and is passionate about delivering exceptional guest experiences.
The successful candidate must have prior Marriott hotel experience, working knowledge of Micros Symphony POS, and the ability to work either AM or PM shifts, including weekends and holidays as business demands require.
This role is responsible for overseeing daily Bistro operations, ensuring service excellence, supporting team development, and creating memorable experiences for our guests through food and beverage service.
What You’ll Do
Our jobs aren’t just about putting food on the table. We create memorable experiences that keep guests coming back.
As a Bistro Lead / Guest Service Expert, you will:
  • Lead and motivate a small Bistro team to deliver exceptional guest service
  • Support daily Bistro operations during AM breakfast and PM bar service
  • Train, coach, and mentor team members to maintain Marriott brand standards
  • Ensure all guests receive friendly, professional, and efficient service
  • Take food and beverage orders accurately and courteously
  • Operate Micros Symphony POS system efficiently
  • Prepare and serve beverages in accordance with recipes and state liquor regulations
  • Verify legal drinking age and maintain compliance with TABC requirements
  • Handle cash, credit card transactions, and daily sales accountability
  • Prepare bar mixes, garnishes, and stock all beverage and food service areas
  • Maintain cleanliness, sanitation, and food safety standards at all times
  • Assist with inventory management and shift-to-shift accountability
  • Resolve guest concerns professionally and escalate issues when appropriate
  • Work collaboratively with Front Desk, Housekeeping, and Management teams

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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