Butler

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

Raffles Dubai

An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.

About the Application Process:

At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Raffles Dubai as our new Butler. Butler acts as a point of contact for the guest during their stay, assisting with any arrangements or requests of the guests and provides personalized service to ensure a flawless and memorable experience through the Raffles touch. This position reports to Butler Supervisor.

KEY RESPONSIBILITIES

• Hold thorough, practised knowledge of all Butler Service SOPs; not as rules to follow, but as a foundation from which to deliver with confidence and consistency.
• Remain fully current on Raffles Brand Standards, LQA criteria and the expectations that define five-star butler service globally.
• Maintain working proficiency across all platforms used to capture, action, and track the guest journey.
• Demonstrate accurate knowledge of all room categories, suite configurations, F&B offerings, in-house experiences, and property-wide facilities.
• https://careers.accor.com/global/en/job/butler-in-raffles-dubai-dubai-united-arab-emirates-jid-115154