Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
To ensure continual source of information, help and assistance to all guests.
Builds a rapport with the in-house guests on the floor and maintain interaction to facilitate guest recognition and obtain information regarding their preferences.
Maintains and protects the privacy and security of in-house guests.
Ensures all guests arrival and departure procedures are completed as defined in the Butler Services SOP manual.
Always ensures smooth operations.
Co-ordinates all operational departments to exceed guest expectations.
Takes full responsibility for all operating equipment and working tools.
Up sells of spa and dining experience within the hotel.
Handles guest feedback efficiently.
Employs discipline as required utilizing consistency, fairness and respect within the framework of established guidelines.
Requires driving hotel buggies and pass the buggy driving test.
Keeps the immediate supervisor fully informed of all problems or unusual matters of significance.
Has a full comprehensive knowledge of the hotel, including all departments, services, and outlets.
Ensures the butler pantries are maintained and operationally always prepared.
Maintains open line of communication and co-ordinate with related departments to ensure guest requests and complaints are handled effectively and efficiently.
Takes corrective actions when required to improve safety of all work areas.https://minor.wd102.myworkdayjobs.com/en-US/Careers/job/Abu-Dhabi-United-Arab-Emirates/Butler_JR115821?Business_Unit=aad9f66d5e7f1018d61630cb61990000&Business_Group=9db76b4e787d1000a5e7c0e54a700000
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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