Butler

About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.

Your day to day

• ·         Greet guests and assist with check-in/check-out

   

  ·         Escort guests to rooms and provide personalized room orientation

   

  ·         Handle unpacking/packing, garment pressing, and shoe polishing

   

  ·         Anticipate guest needs and respond to special requests

   

  ·         Coordinate with departments for smooth guest experience

   

  ·         Serve in-room dining, beverages, and arrange private setups

   

  ·         Ensure rooms are clean, well-stocked, and tailored to guest preferences

   

  ·         Maintain butler pantry inventory and amenities

   

  ·         Collect and update guest preferences for future stays

   

  ·         Upsell hotel services and enhance guest satisfaction

What we need from you

·         1–2 years experience in a similar luxury hospitality role

·         Diploma/degree in Hospitality Management preferred

·         Excellent communication, etiquette, and service skills

·         Fluent in English (other languages an advantage)

·         High attention to detail, discretion, and guest care

·         Well-groomed and professional appearance

·         Flexible with work hours, including weekends and holidays

https://careers.ihg.com/en/job-details/?jobref=Franchise+Hotel+-+Butler+-+Th8+Palm+Dubai+Beach+Resort++Vignette+Collection%7cen%7cFRDXBPM4095#450620