JOB DESCRIPTION
Job Title: Butler Intern
Department: Guest Services
Reports to: Guests Services Director
Job Overview:
Butler intern is the main assistant to Suite guests before and through the stay.
Butler immediately responds to all Suite Guests requests, cooperating with different departments, making sure that all guests’ needs are met.
Butler intern contacts the guests before the stay, prepare for the arrival and coordinates all departments so that the stay goes smooth.
Butler intern takes care of the warm welcome, the unpacking, the in room dining order taking and delivery, the housekeeping requests, laundry collection and delivery. Butler has some rudiments about the city (restaurants, museum, and history) and can also assist the guest to arrange services outside the Hotel.
Butler intern observes the guests, takes note of all preferences and makes sure they are recorded for future stays. Butler also makes sure that guests enjoyed the stay and follow up after their departure.
Place of work:
Front and back office, the Hotel Lobby, Guestrooms, Housekeeping Back of the House, Room Service Office.
Essential Skills:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Food & Beverage Service Expert W London At W Hotels, we do things differently. We are bold, curious and unapologetically ourselves. Our people bring energy, creativity and personality to everything they do. We celebrate individuality and encourage fresh thinking. Here, your ideas have a voice. Your ambition has room to grow. And no two days […]
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