Join the Iconic Hilton Chicago!
Come be part of one of the most historic and celebrated properties in downtown Chicago — Hilton Chicago!
Our Catering & Events Team is seeking an enthusiastic Catering Sales Manager to join our dynamic department and lead the charge in selling all social events for our hotel. This is an incredible opportunity to showcase your creativity and passion by booking unforgettable experiences — from elegant galas and dazzling weddings to local one-day events and everything in between. If you’re ready to bring your energy, sales savvy, and love for events to one of Chicago’s most legendary hotels, we’d love to meet you!
What will I be doing?
As Catering Sales Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
https://jobs.hilton.com/apac/en/job/HOT0C118/Catering-Sales-Manager-Hilton-Chicago
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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