Cigar Sommelier

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• Develops and implements the hotel’s cigar programme in alignment with the brand’s Food & Beverage strategy and luxury service standards.
• Curates, manages and updates the premium cigar collection based on guest preferences, market trends and business objectives.
• Ensures proper storage, preservation and rotation of cigars by maintaining optimal humidity and temperature conditions.
• Maintains the cigar humidor and ensures all products are presented in excellent condition and meet quality standards.
• Monitors inventory levels, establishes minimum and maximum stock quantities and conducts regular inventory counts.
• Controls cigar purchasing activities in accordance with hotel procurement policies and approved suppliers.
• Maximises departmental revenue through premium cigar sales, upselling techniques and luxury guest experiences.
• Recommends suitable cigar pairings with wines, whiskies, cognacs, rums and other premium beverages.
• Provides professional cigar cutting, lighting and serving services according to international standards.
• Conducts cigar tastings and pairing events for guests, VIPs and special hotel occasions.
• Builds and maintains strong relationships with approved cigar suppliers and distributors.
• Trains and coaches Food & Beverage employees on cigar knowledge, storage procedures, service techniques and responsible tobacco service.
• Ensures compliance with local tobacco laws, hotel policies and responsible service regulations.
• Monitors guest satisfaction related to cigar service and implements corrective actions to continuously improve the guest experience.
• Maintains the cleanliness, organization and maintenance of cigar lounges, humidors and cigar accessories.
• Protects and maintains cigar equipment, cutters, lighters, ashtrays and related service items.https://careers.accor.com/global/en/job/cigar-sommelier-in-rixos-radamis-sharm-el-sheikh-rixos-radamis-sharm–jid-100857