Cluster Commercial Manager

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

OBJECTIVES OF THE ROLE

As a Cluster Commercial Manager you will be based at Hilton Resort a Spa Palm Cove and will act as a key business partner, championing commercial awareness within the hotel, planning and executing commercial strategy with a particular emphasis on Revenue and marketing. You will lead the team to deliver on our mission to be the most hospitable company in the world. As Cluster Commercial Manager you will have your commercial focus on Hilton Cairns, DoubleTree Cairns, and Hilton Resort and Spa Palm Cove.

WHAT WILL I BE DOING?

In your role, you’ll work collaboratively with all Departments and the broader Leadership Team to ensure that revenue targets are met in Rooms, Conference & Events and Outlets and the Marketing Plan is fully executed across the three Cairns hotels.

• Ensure that Hilton’s culture is alive throughout the Commercial Team and within the broader hotels.
• Lead the Sales Team to achieve and surpass their annual revenue targets.
• Champion Team Members learning and development

• Be a role model and act diligently with due care for the health and safety for yourself and others – Team Members and Guests.
• Actively encourage communication in your department and take responsibility for your own personal development.  Encourage open and honest feedback.
• Develop team and individual skills and performance to the highest possible level

• Ensure communications between Commercial and all other areas of the hotel are professional, efficient and thorough.
• Be active as a member of the Hotel’s Leadership Team assisting in driving the primary goals, vision, the hotel’s annual targets and key projects.
• https://jobs.hilton.com/apac/en/job/HOT0BTLO/Cluster-Commercial-Manager