Commercial Director

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Role of Commercial Director

We currently have an opportunity for Commercial Director to join our The Park Gstaad, A Four Seasons Hotel in Switzerland!

Reporting to the General Manager, you will be an integral member of the Hotel Leadership team that is collectively responsible for making key strategic and operational decisions for the hotel.

The Commercial Director oversees all marketing activities with the support of teams including Sales, Revenue Management, Reservations and Public Relations. This leadership role focuses on all Sales, Marketing, and product development activities to ensure strategies yield maximum revenue per room occupied, and support brand clarity (DNA).

In collaboration with your General Manager, you will provide direction on pricing, revenue management, MarCom, Rooms sales strategy and tactics. You will be responsible for developing and implementing the Annual Sales and Marketing Plan and budget process, analysing the property’s capabilities and identifying the direct sales, advertising and public relations programs to attract business, developing marketing programs, managing hotel presence and content across all communication channels, developing the Public Relations strategy, and crafting Social Media strategy and distribution outlets along with overseeing updates and execution in collaboration with your PR Director.

You will have a special talent for building, leading, coaching, training, and developing a strong team; ensuring our employees feel at home and receive the highest levels of support and care along with creating a great workplace for all great people to deliver great experiences.

Our Ideal Commercial Director candidate will have:

Sales and marketing experience with strong revenue and budget management skills, exceptional communication skills with the ability to build trust and confidence with your team and your stakeholders.

A strategist who understands the luxury market, customer, and travel preferences; the ability to think critically and evaluate best possible solutions and resources to implement priorities and manage multiple initiatives; have an exceptional eye for detail, and a creative flair; bringing your personal touch and energy to our hotel.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

https://careers.fourseasons.com/us/en/job/REQ10369234/Commercial-Director