About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Old-world elegance along the Caspian Sea. Straddling the Middle East, Europe and Asia, the enigmatic capital of Azerbaijan sits on the coast of the opal-blue waters of the Caspian Sea, with the Caucasus Mountains to the west. Our beaux-arts–style Hotel is perched along the waterfront in the heart of central Baku, with the medieval walls of the Inner City just steps away and a trio of flame-shaped, modern skyscrapers flickering nearby. It’s a contrast that perfectly sums up our evolving city: ancient, modern and a little daring, all at once. Join us for breakfast on the terrace at Zafferano, followed by a relaxing treatment in our sun-lit penthouse Spa, then come discover Baku with us.
The Role of Commercial Director:
We are seeking a Commercial Director to join our Executive Leadership Team and provide strategic direction across all revenue-generating functions of the hotel.
Reporting to the General Manager, you will play a critical role in shaping and executing the hotel’s commercial strategy, ensuring strong market positioning, sustainable revenue growth, and long-term profitability. As a key member of the Hotel Leadership team, you will contribute to major strategic and operational decisions that drive performance across Sales, Marketing, Revenue Management, Catering, Distribution, and Public Relations.
You will lead a multidisciplinary commercial team responsible for optimizing all revenue streams, including rooms, food and beverage, events, and ancillary services. You will oversee pricing strategy, demand forecasting, market segmentation, digital strategy, brand positioning, and channel optimization to maximize revenue performance and market share.
This role includes full accountability for commercial planning, budgeting, forecasting, market analysis, competitor benchmarking, and performance reporting. You will work closely with ownership representatives and corporate leadership to align commercial strategy with asset goals, brand standards, and long-term business objectives.
You will drive innovation in revenue management practices, digital marketing initiatives, and sales effectiveness, balancing short-term tactical performance with long-term brand equity and profitability. You will ensure a data-driven and results-oriented culture across the commercial function.
As a leader of people, you will build, develop, and inspire a high-performing commercial team through strategic recruitment, coaching, structured performance management, and talent development initiatives.
Critical to success in this role is the ability to combine strategic vision with operational discipline, ensuring commercial initiatives fully support the guest experience, brand integrity, and financial excellence of the hotel.
Our Ideal Commercial Director Candidate Will Have:
Proven leadership experience in hotel commercial operations, with at least five years in a senior commercial or revenue leadership capacity.
A degree in Business, Hospitality Management, Marketing, Finance, or a related discipline. https://careers.fourseasons.com/us/en/job/REQ10372900/Commercial-Director
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
