Commis de Rang – Room Service

Mandarin Oriental, Milan is looking for a Commis de Rang to join our Room Service.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 36 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan’s most prestigious district. Guests can discover exquisite dining in the beautiful setting of two-Michelin-starred restaurant Seta, run by acclaimed chef Antonio Guida, and enjoy the relaxed atmosphere of the Mandarin Garden, where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city’s most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms.

About the job

Based at the Mandarin Oriental, Milan within the Room Service Department in Milan, the Commis de Rang is responsible to delight and satisfy our guests. We are dedicated to making a difference every day and continually improve to ensure we are the best. The Commis de Rang reports to the Room Service Manager.

As Commis de Rang, you will be responsible for the following duties:

• Follow the entering guest room rules and policies.
• Set up of trolleys as per standard and delivery of In Room Dining orders to guest rooms and service apartments.
• Able to explain the ordered dishes in the guest room and present them attractively.
• Ensure guests receives a personalized in room dining experience, performed in a timely and complete manner.
• Perform any tasks relating to billing according to hotel standards and cashiering policies.
• Ensure all dishes are presented in compliance with hotel standards and food & beverage specifications.https://careers.mandarinoriental.com/jobs/commis-de-rang-room-service-milano-italy-8d55ec5f-b9dd-4c32-9b51-a0724b60d7fe